5th Week at TM Government Sales

04.02.2013

• Print bill for outstanding bill & close bill to PPD Petaling
• Check bill and copy to pdf of 60 copies
• Icebreaking with management training
• A short briefing from En Helmi, explain briefly about the KPI:

ü  1 – Seminars/Exhibition/Ect

ü  2 – Sales Visits/Account Management

ü  3 – Attendend Meeting

ü  4 – Documentation & Administration

ü  5 – System (SFA)

ü  6 – Knowledge (Service and Products)

ü  7 - Attendance

05.02.2013

• Create a new file name
• Update files
• Save the file
• Learn new system ICP system

06.02.2013

• Handling incoming calls ( PPD Hulu Langat, On account transfer)
• Learn how to transfer accounts
• Taken his food order for briefing
• GSD Briefing on:

Ø  Mission 2012 & 2013

Ø  Target

Ø  %

Ø  Common

Ø  Salary

Ø  Month Salary

Ø  Collection Lab Gsd Team

07.02.2013

• Update outstanding bill :

Ø  Sekolah Menengah Kebangsaan Sungai Pelek

Ø  Sekolah Menengah Kebangsaan Sungai Leman

Ø  Sekolah Menegah Taman Keramat 1

• Pn Siti Nurbaya Yahaya give assignments, the Sorting files (SBB) according to the current date
• Handling incoming calls and outgoing calls.
• Transmission letter to the office dato Zaini for delivery of files

·         Besides that, I and other staff was attended, the briefing in prayer, entitled " Pengurusan Jenazah " starts at 1.00 pm - 4.00 pm.

08.02.2013

• Learning a new system:

Ø  Service Profile

Ø  Mcmb Customer Center

Ø  1Intra

Ø  BI_RRM

Ø  RWO

• Handling incoming calls ( PPD Kuala  Langat, outstanding bill )
• Check the bill from 30/01/2012 to 02/03/2012
• Learn how to fill out:

Ø  ‘Borang Pelarasan Telefon’

Ø  ‘Borang Pelepasan Lita Suwa’